Feed aggregator

Amazon To Pay $309 Million To US Shoppers In Settlement Over Returns

Slashdot.org - Tue, 01/27/2026 - 17:40
Amazon has agreed to pay $309 million and provide additional remedies in a class-action settlement over claims that customers were wrongly denied refunds after returning items. Plaintiffs say (PDF) the deal delivers over $1 billion in total value, including more than $600 million in refunds and operational changes. Reuters reports: Amazon denied any wrongdoing in agreeing to the settlement. "Following an internal review in 2025, we identified a small subset of returns where we issued a refund without the payment completing, or where we could not verify that the correct item had been sent back to us, so no refund had been issued," an Amazon spokesperson said, adding that the company had taken steps to resolve the issue. The lawsuit, filed in 2023, said Amazon caused "substantial unjustified monetary losses" for consumers who in some instances properly returned an item but were still charged for it. In a court filing, Amazon said customers accepted the terms of the company's return policies, including the possibility they would be recharged for failing to return the product within a specified time frame. The proposed settlement class covers U.S. purchasers of goods on Amazon from September 2017 who allegedly did not receive timely or correct refunds, or who were later charged despite returning items. Class members are expected to recover the full amount of any incorrectly denied refund or retrocharge, plus interest, the plaintiffs told the court.

Read more of this story at Slashdot.

Internal Messages May Doom Meta At Social Media Addiction Trial

Slashdot.org - Tue, 01/27/2026 - 17:02
An anonymous reader quotes a report from Ars Technica: This week, the first high-profile lawsuit -- considered a "bellwether" case that could set meaningful precedent in the hundreds of other complaints -- goes to trial. That lawsuit documents the case of a 19-year-old, K.G.M, who hopes the jury will agree that Meta and YouTube caused psychological harm by designing features like infinite scroll and autoplay to push her down a path that she alleged triggered depression, anxiety, self-harm, and suicidality. TikTok and Snapchat were also targeted by the lawsuit, but both have settled. The Snapchat settlement came last week, while TikTok settled on Tuesday just hours before the trial started, Bloomberg reported. For now, YouTube and Meta remain in the fight. K.G.M. allegedly started watching YouTube when she was 6 years old and joined Instagram by age 11. She's fighting to claim untold damages -- including potentially punitive damages -- to help her family recoup losses from her pain and suffering and to punish social media companies and deter them from promoting harmful features to kids. She also wants the court to require prominent safety warnings on platforms to help parents be aware of the risks. [...] To win, K.G.M.'s lawyers will need to "parcel out" how much harm is attributed to each platform, due to design features, not the content that was targeted to K.G.M., Clay Calvert, a technology policy expert and senior fellow at a think tank called the American Enterprise Institute, wrote. Internet law expert Eric Goldman told The Washington Post that detailing those harms will likely be K.G.M.'s biggest struggle, since social media addiction has yet to be legally recognized, and tracing who caused what harms may not be straightforward. However, Matthew Bergman, founder of the Social Media Victims Law Center and one of K.G.M.'s lawyers, told the Post that K.G.M. is prepared to put up this fight. "She is going to be able to explain in a very real sense what social media did to her over the course of her life and how in so many ways it robbed her of her childhood and her adolescence," Bergman said. The research is unclear on whether social media is harmful for kids or whether social media addiction exists, Tamar Mendelson, a professor at Johns Hopkins Bloomberg School of Public Health, told the Post. And so far, research only shows a correlation between Internet use and mental health, Mendelson noted, which could doom K.G.M.'s case and others.' However, social media companies' internal research might concern a jury, Bergman told the Post. On Monday, the Tech Oversight Project, a nonprofit working to rein in Big Tech, published a report analyzing recently unsealed documents in K.G.M.'s case that supposedly provide "smoking-gun evidence" that platforms "purposefully designed their social media products to addict children and teens with no regard for known harms to their wellbeing" -- while putting increased engagement from young users at the center of their business models. Most of the unsealed documents came from Meta. An internal email shows Mark Zuckerberg decided Meta's top strategic priority was getting teens "locked in" to Meta's family of apps. Another damning document discusses allowing "tweens" to use a private mode inspired by fake Instagram accounts ("finstas"). The same document includes an admission that internal data showed Facebook use correlated with lower well-being. Internal communications showed Meta seemingly bragging that "teens can't switch off from Instagram even if they want to" and an employee declaring, "oh my gosh yall IG is a drug," likening all social media platforms to "pushers."

Read more of this story at Slashdot.

Citigroup Mandates AI Training For 175,000 Employees To Help Them 'Reinvent Themselves'

Slashdot.org - Tue, 01/27/2026 - 16:25
Citigroup has rolled out mandatory AI training for all 175,000 of its employees across 80 locations worldwide, a sweeping initiative that CEO Jane Fraser describes as helping workers "reinvent themselves" before the technology permanently alters what they do for a living. The $205 billion bank sent out an internal memo last year requiring staffers to learn prompting skills specifically. Fraser told the Washington Post at Davos that AI "will change the nature of what people do every day" and "will take some jobs away." The adaptive training platform lets experts complete the course in under 10 minutes while beginners need about 30 minutes. Citi reported last year that employees had entered more than 6.5 million prompts into its built-in AI tools, and Q4 2025 data shows a 70% adoption rate for the bank's proprietary AI tools.

Read more of this story at Slashdot.

Mozilla is Building an AI 'Rebel Alliance' To Take on Industry Heavweights OpenAI, Anthropic

Slashdot.org - Tue, 01/27/2026 - 15:43
Mozilla, the nonprofit organization behind the Firefox browser that has spent two decades battling tech giants over control of the internet, is now turning its attention to AI and deploying roughly $1.4 billion in reserves to fund what president Mark Surman calls a "rebel alliance" of startups focused on AI safety, transparency and governance. The organization released a report Tuesday outlining its strategy to counter the growing dominance of OpenAI and Anthropic, which have raised more than $60 billion and $30 billion respectively from investors and now command valuations of $500 billion and $350 billion. Mozilla Ventures, a fund launched in 2022 with an initial $35 million commitment, has invested in more than 55 companies to date and is exploring raising additional capital. Surman, who runs the organization from a farm outside Toronto, acknowledged the financial mismatch but said Mozilla is playing the long game. By 2028, he wants Mozilla to be funding a "mainstream" open-source AI ecosystem for developers. The effort faces headwinds from the Trump administration, which has criticized AI safety efforts as "woke AI" and signed an executive order establishing a task force to challenge state AI regulations.

Read more of this story at Slashdot.

Instagram, Facebook and WhatsApp To Test Premium Subscriptions

Slashdot.org - Tue, 01/27/2026 - 15:02
An anonymous reader shares a report: Meta plans to test new subscriptions that give people access to exclusive features on its apps, the company told TechCrunch on Monday. The tech giant said the new subscriptions will unlock more productivity and creativity, along with expanded AI capabilities. In the coming months, Meta said it will offer a premium experience on Instagram, Facebook, and WhatsApp that gives users access to special features and more control over how they share and connect, while keeping the core experiences free. Meta doesn't appear to be locked into one strategy, noting that it will test a variety of subscription features and bundles, and that each app subscription will have a distinct set of exclusive features.

Read more of this story at Slashdot.

Android Phones Are Getting More Anti-Theft Features

Slashdot.org - Tue, 01/27/2026 - 14:22
An anonymous reader shares a report: Google on Tuesday announced an expanded set of Android theft-protection features, designed to make its mobile devices less of a target for criminals. Building on existing tools like Theft Detection Lock, Offline Device Lock, and others introduced in 2024, the newly launched updates include stronger authentication safeguards and enhanced recovery tools, the company said. [...] With the new features, users of Android devices running Android 16 or higher will have more control over the Failed Authentication Lock feature that automatically locks the device after an excessive number of failed login attempts. Now users will have access to a dedicated on/off toggle switch in the device's settings. The devices will also offer stronger protection against a thief trying to guess a device owner's PIN, pattern, or password by increasing the lockout time after failed attempts. Plus, Identity Check, a feature rolled out for Android 15 and higher last year, now covers all features and apps that use biometrics -- like banking apps or the Google Password Manager.

Read more of this story at Slashdot.

Introducing Agentic Vision in Gemini 3 FlashIntroducing Agentic Vision in Gemini 3 FlashProduct Manager

GoogleBlog - Tue, 01/27/2026 - 14:00
Agentic Vision, a new capability introduced in Gemini 3 Flash, converts image understanding from a static act into an agentic processAgentic Vision, a new capability introduced in Gemini 3 Flash, converts image understanding from a static act into an agentic process
Categories: Technology

France To Ditch US Platforms Microsoft Teams, Zoom For 'Sovereign Platform' Amid Security Concerns

Slashdot.org - Tue, 01/27/2026 - 13:45
France will replace the American platforms Microsoft Teams and Zoom with its own domestically developed video conferencing platform, which will be used in all government departments by 2027, the country said. From a report: The move is part of France's strategy to stop using foreign software vendors, especially those from the United States, and regain control over critical digital infrastructure. It comes at a crucial moment as France, like Europe, reaches a turning point regarding digital sovereignty. "The aim is to end the use of non-European solutions and guarantee the security and confidentiality of public electronic communications by relying on a powerful and sovereign tool," said David Amiel, minister for the civil service and state reform. On Monday, the government announced it will instead be using the French-made videoconference platform Visio. The platform has been in testing for a year and has around 40,000 users.

Read more of this story at Slashdot.

New developer tools for Google AI Pro and Ultra subscribersNew developer tools for Google AI Pro and Ultra subscribersProduct ManagerSenior Product Manager

GoogleBlog - Tue, 01/27/2026 - 13:10
Google Developer Program (GDP) premium benefits are now included in Google AI Pro and Google AI Ultra.Google Developer Program (GDP) premium benefits are now included in Google AI Pro and Google AI Ultra.
Categories: Technology

New developer tools for Google AI Pro and Ultra subscribersNew developer tools for Google AI Pro and Ultra subscribersOutbound Product ManagerSenior Product Manager

GoogleBlog - Tue, 01/27/2026 - 13:10
Google Developer Program (GDP) premium benefits are now included in Google AI Pro and Google AI Ultra.Google Developer Program (GDP) premium benefits are now included in Google AI Pro and Google AI Ultra.
Categories: Technology

Microsoft Was Routing Example-Domain Traffic To a Japanese Cable Company for Five Years

Slashdot.org - Tue, 01/27/2026 - 13:01
Microsoft has quietly suppressed an unexplained anomaly on its network that was routing traffic destined for example.com -- a domain reserved under RFC2606 specifically for testing purposes and not obtainable by any party -- to sei.co.jp, a domain belonging to Japanese electronics cable maker Sumitomo Electric. The misconfiguration meant anyone attempting to set up an Outlook account using an example.com email address could have inadvertently sent test credentials to Sumitomo Electric's servers. Under RFC2606, example.com resolves only to IP addresses assigned to the Internet Assigned Names Authority. Microsoft confirmed it has "updated the service to no longer provide suggested server information for example.com" and said it is investigating. Security researcher Dan Tentler of Phobos Group noted the company appears to have simply removed the problematic endpoint rather than fixing the underlying routing -- "not found" errors now appear where the JSON responses previously occurred. Tinyapps.org, which noted the behavior earlier this month, said the misconfiguration had persisted for five years. Microsoft has not explained how Sumitomo Electric's domain entered its configuration. The incident follows 2024's revelation that a forgotten test account with admin privileges enabled Russia-state hackers to monitor Microsoft executives' email for two months.

Read more of this story at Slashdot.

Syndicate content
Comment